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#Virus scanner plus error 613 install#
#Virus scanner plus error 613 update#
#Virus scanner plus error 613 software#

You are responsible for what you do and what others may do if they gain access to your computer in person or over the network. Read the Queen’s University’s Acceptable Use of Information Technology Resources Policy Have the following details ready for ITS Support: Building, Room #, Jack #, MAC address of your router.įor additional detail, we have prepared instructions for the five most popular router brands:Īccepting the NetReg provisions when initially connecting to ResNet allows you to agree implicitly to legitimate and socially acceptable conduct. Still having trouble? Get help from the IT Support Centre at (613) 533-6666 or by submitting an online support request Queen's University - Service Portal (). Restart your computer this helps clear any cached information.Ensure you have waited 15 minutes and restarted your router.Try using a different web browser to access NetReg.These instructions may help clear any issues with NetReg, they assume you are able to access or other Queen’s websites. If your router was previously configured for use at home, follow the factory reset instructions and set up your router again.You will be contacted to schedule an appointment with a technician. If you think your jack is damaged, please call ITS at (613) 533-6666 or submit a problem report using their website.

Ensure the connection coming from the wall jack is plugged into the Internet or WAN port on your router.

Check your room for other network jacks there are typically 2 jacks per bed in a room, though only one of these will provide an internet connection.

If you are having difficulty connecting to or any other website, these instructions may help resolve problems with your router. You may need to unplug and replug the power cable.

Use a pen or paperclip to press and hold the reset button for 10 seconds.

Locate the reset pinhole button, typically found on the back of your router.

Refer to manufacturer instructions to perform a factory reset if the steps below do not work. If your router is not new, or you have made a mistake in its configuration, reset it to factory defaults and configure it again. If your computer fails or you have to add features, it might become necessary to re-install your operating system or applications (which is time-consuming and costly).

#Virus scanner plus error 613 software#

Ensure you have the installation files and/or media for any critical software applications and your operating system, including any license keys.

#Virus scanner plus error 613 install#

You must also install current and functional antivirus software.Ĭollect Installation Media.

#Virus scanner plus error 613 update#

Ensure you have applied all Critical Updates before leaving home through Windows Update (Microsoft) or System Preferences (Apple).

You are responsible for all network traffic through your Ethernet connection. Refer to our Troubleshooting Steps for more details on configuring the five most popular router brands. Ensure the router is configured with DHCP (not static IP address). You can complete the initial setup prior to arriving on campus. For many buildings, you will need to bring a router if you want Wi-Fi in your room or if you are connecting multiple devices. All bedrooms are provided an ethernet port for internet connectivity. Sign-in Student Residence & Dining PortalĪcquire & setup router, if desired.

Residence Property and Liability Insurance.

Academics & Living Learning Communities.